Late 2021 Apple MacBook Pro with Apple M1 Pro chip (16 inch, 16GB RAM, 1TB SSD) (QWERTY English) Space Gray (Renewed)

The laptop was in excellent condition when I got it. The battery health was at 99% and there was no cosmetic damage. It works exactly as expected. The display, sound quality, performance, and battery life are amazing and the value is incredible.

I would give TEN STARS if I could!! This refurbished laptop is in pristine condition both operationally and cosmetically. No nicks or scratches. It runs FAST and has an incredible battery life. It was delivered timely and well packaged with signature required (which I appreciate because nobody wants to have anything that valuable left outside their front door). PLUS……. after I transferred everything from my old MacBook to this one, I had a small issue with the charging cable staying connected. I messaged the seller and the customer service I received was INCREDIBLE. They went above and beyond to make sure my “new” laptop was fully functioning. TEN STARS for the actual product AND for the customer service. I am a customer for life!!

Excellent computer. I've had this for over a year and I haven't had any problems with it. Sleek design, yet durable. Great audio quality from the speakers and the display is nice too. My only qualm is that it's my work computer and not personally mine lol. Wish it was!

This was by far the worst experience I have ever had, purchasing a computer. I trusted that Woot was selling a refurbished MacBook that was functional. As others here mentioned, it came in an “Apple Refurbished” box. The apple box was shrink wrapped, the accessories brand new, the MacBook itself was in pristine physical condition, and I even pulled the felt liner protecting the display. I saved up for this computer for a couple months. I was so happy! Then I turned it on. The battery had less than 10 cycles…great. Then the computer locked up and I was informed that this computer was the “property” of another company, and that I had to accept “remote management” to continue. Remote management is where an IT department can regulate and monitor everything on the laptop!! There are some hacks available to block the remote management IP address, but there is no guarantee that Apple won’t override this in a future O/S patch. So I basically had a bricked laptop.HERE’S THE KICKER: I reached out to Woot customer service almost a dozen times to try and get this resolved. On their website, they were SELLING an identical MacBook Pro, but they couldn’t do a swap because “that is a separate inventory.” They offered $300 refund to fix it but I already confirmed there is no permanent fix. Apple refused to touch it. And, in order to make original purchase, I obtained a $500 Amazon account credit plus Afterpay, and Woot doesn’t accept Amazon account credit. So when I returned the laptop, I was unable to make a purchase with Woot. End of story: no laptop.I’ve been a Woot customer since 2006.

This computer arrived safely packaged, with charger and cord. I have used it for a month, and so far, the computer is working great. Speed and function are as expected, all operating systems work flawlessly. My previous "renewed" computer had a faulty keyboard, but so far this one is working okay. Battery holds a charge well, and charges fast, both with c-cord and with MagSafe cord.That brings me to the PROBLEM: The charger that came with the computer was faulty. It overheated very quickly, to the point of burning my fingertips when I touched it. I reported the issue to the seller, and they quickly sent me a replacement charger. It has the same problem! I bought an OEM 140 w charger of my own, with the magsafe connection, and that one works fine. It barely gets warm, even when battery is almost dead; and charges quickly. But both OEM chargers sent by this seller overheat. Once they overheat, the charging light on the magsafe connector blinks off for about 3 seconds, then comes back on, and the computer screen dims at the same time and makes the same noise it makes when you first connect to charger, OVER AND OVER, about every minute or less. I am sure that cannot be okay for the computer! I would think it would damage it!If you purchase this computer, expect to invest in your own charger.It is especially an issue for me because I need two chargers. I make daily trips to the hospital with my daughter, and take my computer so I can work while I wait. I need an extra charger in my carry case so I can just unplug computer and go.